Open the check page independently
Type the recognised provider address or use a saved official bookmark. Do not use a screenshot or look-alike page as proof that the voucher is valid.
The ten-character PIN controls the voucher value. A legitimate balance check should be opened directly through the provider route, not through a link supplied by a buyer, landlord or marketplace contact.
Type the recognised provider address or use a saved official bookmark. Do not use a screenshot or look-alike page as proof that the voucher is valid.
Enter the code only on the legitimate voucher interface or an approved merchant checkout where you intend to spend it. Never disclose it by phone, chat or email.
Record whether the voucher is valid, blocked, exhausted or partly used and note the balance currency. A partial remainder can stay on the voucher under current rules.
If another person has seen the PIN, do not keep testing it on different sites. Contact the recognised support route promptly and preserve the purchase receipt.
Do not give them the PIN.
Yes, subject to current rules.
The original purchase receipt.